The Gresham Hotel

Our bedroom was fine but the shower area too small for the larger person. Unfortunately we had to have two nights in another room as the heating failed. This was really small no desk and chair bathroom even smaller no fridge and a double and single bed so no room to sit had to perch yourself on bed which was not as comfortable as our beds in the first room. Mattresses could do with changing as very lumpy. Breakfast good selection but boring as stayed fur the week being given 2fried eggs beans and sausage every morning. Would have been good to have scrambled eggs and bacon

I had a very pleasant stay at this hotel. The staff were polite, friendly, and always ready to help. The room was clean and comfortable, with daily housekeeping, which I really appreciated. As the website stated that rooms included a bathtub, I booked with that expectation. However, upon arrival I was given a room with a shower. Thankfully, the staff were very understanding and quickly changed my room to one with a bath, just as I had hoped. The classic English breakfast was a lovely way to start the day. My room had a fridge, which was very convenient, and for guests without one in their room, there is a shared fridge available in the bar. I was especially pleased with the option to leave my luggage in a secure storage area after check-out, allowing me to enjoy the city until my train arrived. Overall, a great experience — I would happily stay here again!

if you're travelling with a BABY -- I was very nervous about the cot + stroller accessibility. Cot was provided as promised, the elevator was big enough to fit a small compact stroller, and there was also an option of leaving it on the ground floor in the luggage storage which was very helpful! The staff was amazing!! Super helpful even with things they did not need to do. Very friendly and willing to help, especially good when you're alone with kids, I found that it elevated our stay a lot. The room was truly tiny with barely any space to move and a tiny shower with place to stand only, but honestly I was expecting it considering the central location. There's space to sit at the reception floor, sofas, microwave that can be used, so that was nice.

Yes, the building is old, and there are quite a few things that need fixing, but the location is absolutely fantastic! Everything you need is within easy reach, making it incredibly convenient. What truly made my stay memorable, though, was the amazing staff. They were friendly, attentive, and always ready to help, which made up for any shortcomings in the facilities. For the outstanding service and unbeatable location, I’m giving this hotel the highest rating. If you value excellent hospitality and convenience over modern amenities, this is the place for you!

Very friendly, helpful service, both at reception and in the restaurant. I returned the following afternoon to pick up my bag and the receptionist was very happy for me to sit in the bar area for some time before I started my onward journey.